MiCROTEC - MiCare
Support Package

Support Package

The core MiCARE package includes a pre-scheduled preventive maintenance visit, 24/7 helpdesk support, remote system check, and full access to the Customer Portal for transparent service management.

Flexible Optimization Add-Ons

Flexible Optimization Add-Ons

On-site optimization and grading support performed by experienced specialists. This module can be used for advanced parameter tuning, grading performance improvement, and practical training to increase yield and system efficiency.

MiCROTEC Customer Academy Module

MiCROTEC Customer Academy Module

Annual training sessions focused on optimization and maintenance processes for your scanners, strengthening in-house expertise and ensuring sustainable operational excellence.

Customer Quote

Thanks to MiCare, we can effectively reduce our downtimes by regular maintenance and quick assistance from MiCROTEC Support.

Bullinger, Germany