MiCare

Customized service package to secure system reliability, grading accuracy, and long-term production performance

MiCARE from MiCROTEC is a structured and customized support program designed to sustain scanner performance and stabilize production processes long term. Annual maintenance activities, performance targets, and service priorities are defined according to your production needs.

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Customer Benefits

Structured annual maintenance plan aligned with your production schedule and operational needs
Defined performance targets and measurable system improvements
Continuous expert support to maintain consistent grading accuracy and stable long-term scanning performance
Reduced risk of unplanned downtime
Lower cost of ownership and improved efficiency

Support and Service Package

The standard MiCARE package includes a pre-scheduled preventive maintenance visit, 24/7 helpdesk support, remote system check, and full access to the Customer Portal for transparent service management.

Flexible Optimization Add-Ons

Onsite optimization and grading support provided by specialists to fine-tune parameters, enhance grading performance, and deliver practical training to increase yield and system efficiency.