Customer Care

MiCROTEC delivers projects with precision and reliability. Our experts install and optimize every system, while providing hands-on training and practical guidance to your operators. After acceptance, our Customer Care ensures continuous on-site and remote support to secure long-term performance, as well as offering a wide range of services.

We are committed to continuously improving and expanding our customer services around the globe.

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MiCare

24/7 Customer Support

MiCROTEC Support

Your success is our priority. Our Customer Support team is always available to assist you with professional, timely, and reliable support.

Always On.
Always Supported.

Our support does not stop after installation. We provide 24/7 assistance, upgrades, comprehensive services, the MiCare Service Package, and fast access to spare parts. We ensure your systems deliver long-term performance and reliability.

Services

Our services ensure long-term performance, stable measurement quality, and continuous improvement of your production systems.

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Upgrades

Extend system lifetime, improve performance, and maintain compatibility with current technologies.

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Spare Parts

High-quality components and rapid local support to keep your production running at peak performance

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MiCare

Discover our MiCare package with individually configurable add-ons.

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24/7 Customer Support

Our Customer Support team is always available to assist you with professional, timely, and reliable support.

Details

Customer Services

Finland

Logeye: Efficient log sorting at Koskisen

Koskisen has upgraded its sawmill operations with the MiCROTEC Logeye. The integration of 3D, X-ray, and color technologies has increased accuracy and reliability at their log sorting line.