Finland
Logeye: Efficient log sorting at Koskisen
Koskisen has upgraded its sawmill operations with the MiCROTEC Logeye. The integration of 3D, X-ray, and color technologies has increased accuracy and reliability at their log sorting line.
Customer Care
MiCROTEC delivers projects with precision and reliability. Our experts install and optimize every system, while providing hands-on training and practical guidance to your operators. After acceptance, our team ensures continuous on-site and remote support to support long-term performance, as well as offering a wide range of services.
We are committed to continuously improving and expanding our customer services around the globe.
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Always On.
Always Supported.
Our support goes beyond installation. We provide 24/7 assistance, upgrades, comprehensive services, the MiCare Service Package, and fast access to spare parts. We ensure your systems deliver long-term performance and reliability.
Services
Our services ensure long-term performance, stable measurement quality, and continuous improvement of your production systems.
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Upgrades
Enhance functionalities, extend the system’s lifetime, add new features, and maintain compatibility with current technologies.
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Spare Parts
High-quality components and local support to keep your production running at peak performance.
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Customer Portal
Centralized digital access for efficient support and service management.
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24/7 Customer Support
Our Customer Support team is always available to assist you with professional, timely, and reliable support.
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TeamViewer
Download the latest version of MiCROTEC TeamViewer for Windows and MacOS to get direct online support from MiCROTEC.
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Sweden
Finscan: Increased sorting speed and consistent quality at Nordanå Trä
Germany
Goldeneye Transverse: Optimized Processes at best wood Schneider
Brazil
Goldeneye Transverse: Brazil's industry leader upgrades
United States